Multi-trade

020 8798 9250

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Burglar alarms offer peace of mind and can help to reduce your insurance premiums.
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Home security services

Home security Frequently Asked Questions | Multi-Trade

Here are some of the questions we are most frequently asked about intruder alarms. We've tried to anticipate your questions but if you can't see the answer to your question here, Call us on 020 8798 9250.

1. What different types of alarms do Multi-trade install?

We install wireless and hard-wired alarm systems. We will conduct a free on-site survey to discuss your requirements. We'll then recommend the best system for your property.

2. How long does it take to install an alarm?

Of course, that depends on the size of the property - but typically, a three bedroom house will take a day.

3. Will the work create a lot of mess?

Generally, installing an intruder alarm is not a particularly messy endeavour. However, we will try, as we always do at Multi-Trade, to minimise the disruption or inconvenience caused by the installation. Once we've finished we'll sweep and vaccum up any dirt if we've made any.

4. Can I set my burglar or intruder alarm at night?

Yes, of course. There are many dfferent settings available. So, for example, you can leave the ground floor alarmed and the first floor unset allowing you to walk around upstairs during the night. Essential if you have a weak bladder.

5. Do you offer a guarantee?

Of course, would you expect anything less from Multi-Trade?! We offer a 3 month guarantee on the system so whatever goes wrong with it - within reason (terms apply), we'll come and repair it. Every security product we sell has a 12 month manufacturer's warranty.

6. What is a monitored alarm system?

A monitored alarm is connected to a human populated, dedicated control centre which monitors the signal from the alarm in your property. If the alarm is activated, they will contact you and the police.

7. Are the alarms easy to use?

That's the key to a good alarm - a user friendly interface. Our alarms are user friendly and in most cases a 4 digit pin will set and re-set the system. A simplified user guide is provided but Multi-trade is always here to help, so call us if you have any issues.

8. Are your alarms sensitive to pets?

We're pet friendly at Multi-Trade! We can install you with pet-friendly sensors to allow your pet to move in front of the PIR (Passive Infr-red Detector) or red-eye without triggering the alarm. Just ask us before we install it!

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Open and honest pricing

We pride ourselves on our open and honest pricing - there are no hidden charges and for repair services we even charge in 15 minute intervals after the first hour - beat that! Take a look at our pricing list for a guide on how much you can expect to pay. For fixed price projects such as burglar alarm installations and CCTV installations we can provide you with a fixed price and what's more, the quotation is free!

Hourly rate pricing

Border Service Price - 08:00 to 18:00 Price - 18:00 to 22:00 Border
Fault findingFault finding £80.00 per hour £100.00 per hour
Burglar alarm testingBurglar alarm testing £80.00 per hour £100.00 per hour
QuotationsBurglar alarm system quotations FREE FREE
QuotationsCCTV system quotations FREE FREE

Points to note:

  • All prices exclude VAT
  • Hourly rate charges are billed in 15 minute intervals with a minimum charge of one hour
  • All prices exclude congestion & parking charges (unless a parking permit for the duration of the visit is provided)
  • All prices exclude costs for materials which will be charged at list price + 30%
  • The final charge will include reasonable time to obtain parts if the jobs is to be completed on the same day
  • Alternatively, a fixed price of £30 can be applied for collection and delivery on an alternative day
  • Quotations are free of charge as long as you let us know of your decision within 14 days of issue. If you do not inform us of your decision, an administration charge of £25.00 will be levied. You can inform us of your decision using the link in the quotation e-mail or Call us on 020 8798 9250 quoting your reference number
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Testimonials

TestimonialI was very happy with the whole job. From the design and planning at the the start, the hard working guys that installed the gates and finally to the electrician who wired it all up. It's a very good service and I would be certain to recommend you to anyone looking for electric gates.

James Goodale, West London


TestimonialI would be happy to provide you with a testimonial because I was very happy with the repairs you made to my electric gates.

Harry Hollowell, Central London


TestimonialI am writing this email to let you know how happy I am with the gates. Not only do they look excellent but they open and close beautifully. Your team performed very good work at what I personally thought was a very good price. I think you are providing a very good service to your customers and I will certainly recommend you to my neighbours, who having seen my gates, are very keen to get a set installed themselves.

Samantha Lentz, North London


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The Multi-trade difference

There are plenty of companies out there competing for your business - and you need to make sure you're armed with all the facts before you make a decision about which one to choose. Here are a few things to check before you decide - we're confident that if you're looking for great service you'll choose Multi-Trade!

  • Does the company or tradesperson you're considering offer free quotations?
  • Do they offer an open and honest pricing structure with no hidden costs?
  • Do they have a contactable office, not just a mobile in case of any queries?
  • Does anyone answer the phone in the day?
  • Are their tradespeople honest, reliable, polite and vetted?

If the answer to any of these questions is 'no' then give us a call - we can confidently answer 'yes' to all of these questions. Not sure? Check out our testimonials page to see what some of our previous customers think of our customer service!

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Home security FAQ
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