Hunter Francis

020 8798 9250

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We're happy to talk through your requirements and we promise not to confuse you with jargon.
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Questions
Question Are you insured?
Answer Yes - for your peace of mind we hold insurance for all our services up to £10,000,000
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Question Are you expensive?
Answer We don't think so, no! Multi-Trade's pricing model is open and honest and most of our charges are displayed on this website. We believe that we offer excellent quality service at reasonable prices. Some companies offer you a cheap or free callout, but charge you heavily for their hourly rate or add a hefty supplement onto parts. Similarly, some companies will offer you an expensive service because their name allows them to charge a premium. Multi-trade offer free quotations for most work and our staff will always be up front about how much things are likely to cost you.
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Question How much do you charge for quotations?
Answer Absolutely nothing! We provide FREE quotations which are fully specified with no obligation to you. We don't use pushy salespeople and you're free to decline our quote if you so wish.
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Question How can I pay for the work I've had done?
Answer We accept debit / credit card payments and, by prior agreement on larger orders, bank transfers for all of our services. We do not accept cash. We never accept cash for any of our services.
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Question Why don't you accept cash for payment?
Answer Quite simply, because cash is very hard to track and keep a record of. Our engineers have no way of holding and reconciling a cash payment. So, never pay the engineer directly in cash.
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Question Can I have a discount if I have more than one service from you?
Answer

Yes! By becoming a Multi-trade customer you're automatically entitled to a 10% discount off our hourly rate services in the future - terms apply. For larger projects we're happy to issue you with a FREE no obligation quote, and we always take into account how much work you're having done when compiling your quote.

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Question How do we get the keys to you?
Answer In most cases you will be there when the service is provided. But we can pick keys up from estate agents on your behalf for quotes or in the evenings at your home - just let us know when you call us.
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Question When will my engineer or tradesperson arrive?
Answer For your convenience we offer two-hour appointment slots. This means we won't keep you waiting all morning or evening for your appointment like some other companies.
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Question Do you have a brochure I can see?
Answer Yes, our brochure contains a full description of all the services we offer and we'll send you one free - just click here or Call us on 020 8798 9250.
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Question Can I speak to someone for advice before I go ahead with a job?
Answer Of course! We are always happy to speak to you if you're not sure what you need or want some general advice. Our friendly team will try and answer any questions you might have about a job you need doing.

For bigger jobs such as building work or landscaping projects we can also arrange to come to your premises to talk things through with you, and we won't charge you for this.
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Question I've forgotten when my engineer / tradesperson is due to call, how can I find out?
Answer Our Self Serve system gives you control over your order - simply follow the 'My account' link at the top of this page and enter the username and pasword contained in your welcome e-mail.

To get in touch with us call 020 8798 9250 or use our web form to send us your enquiry by visiting our 'Contact us' page. Once you've logged your enquiry you'll be given a unique reference number which you can use if you need to contact us.

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Our services
Gas & heating services
Plumbing & drainage services
Decorating services
Gardening and clearance services
Landscaping services
Electrical services
Landlord & homeowners zone
Handyman services
Carpet fitting services
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Our services
Brochure
If you'd like us to send you a free copy of our brochure please visit our 'contact us' page and select 'brochure request'.
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Landscaping
Customer Service

If you're looking to have your outdoor space landscapes, check out our brand new landscaping micro site which is packed with ideas and inspiration for your garden.

We work with the best designers to make sure that your brand new space is inviting, relaxing and beautiful, and more importantly, ready for summer!

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Free quotations

We provide FREE no obligation quotations for larger jobs such as house rewires and boiler replacements. The new garden you always dreamed of could be yours sooner than you think! Contact us today to book your free quote!

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