020 8798 9250

HomeQuestionsPricingTestimonialsGalleryContact usServices for business customersMy accountNews and media site
Burglar alarms offer peace of mind and can help to reduce your insurance premiums.
Home security services

Frequently Asked Questions on CCTV | Multi-Trade

Here are some of the questions we are most frequently asked about our CCTV systems. We've tried to anticipate your questions but if you can't see the answer to your question here, Call us on 020 8798 9250.

1. What's the best CCTV camera for my home?

The simple answer is - we don't know yet! But once we've conducted a free site survey of your home, we'll discuss your requirements and budget to make suggestions on that basis.

2. How long will it take to install the cameras?

Again, it depends on how many cameras and the size of the property but generally it takes between one day and two days.

3. What guarantee will Multi-trade provide?

As you would expect, Multi-trade will give a you a 3 month installation guarantee, for your piece of mind. All the cameras we supply come with a 12 months manufacturer warranty.

4. How expensive are CCTV systems?

To supply and fit a CCTV system costs anywhere from 500 to 1500 including VAT. It depends on the type of equipment you have and the number of cameras.

5. Can I watch the cameras without being at home?

Yes you can, we can connect your cameras to an internet router. And assuming you have an internet connection - not too muh to assume! - you can watch your cameras from anywhere in the World!

6. Do the cameras work in the dark?

Yes, we can supply cameras that can see in infrared.

7. Is the camera system low maintenance?

If you get the cameras checked every 18 months or annually, you're unlikely to have any problems.

8. If a camera stops working, who should I call?

Multi-Trade, of course!

Open and honest pricing

We pride ourselves on our open and honest pricing - there are no hidden charges and for repair services we even charge in 15 minute intervals after the first hour - beat that! Take a look at our pricing list for a guide on how much you can expect to pay. For fixed price projects such as burglar alarm installations and CCTV installations we can provide you with a fixed price and what's more, the quotation is free!

Hourly rate pricing

Border Service Price - 08:00 to 18:00 Price - 18:00 to 22:00 Border
Fault findingFault finding £80.00 per hour £100.00 per hour
Burglar alarm testingBurglar alarm testing £80.00 per hour £100.00 per hour
QuotationsBurglar alarm system quotations FREE FREE
QuotationsCCTV system quotations FREE FREE

Points to note:

  • All prices exclude VAT
  • Hourly rate charges are billed in 15 minute intervals with a minimum charge of one hour
  • All prices exclude congestion & parking charges (unless a parking permit for the duration of the visit is provided)
  • All prices exclude costs for materials which will be charged at list price + 30%
  • The final charge will include reasonable time to obtain parts if the jobs is to be completed on the same day
  • Alternatively, a fixed price of £30 can be applied for collection and delivery on an alternative day
  • Quotations are free of charge as long as you let us know of your decision within 14 days of issue. If you do not inform us of your decision, an administration charge of £25.00 will be levied. You can inform us of your decision using the link in the quotation e-mail or Call us on 020 8798 9250 quoting your reference number

TestimonialI was very happy with the whole job. From the design and planning at the the start, the hard working guys that installed the gates and finally to the electrician who wired it all up. It's a very good service and I would be certain to recommend you to anyone looking for electric gates.

James Goodale, West London

TestimonialI would be happy to provide you with a testimonial because I was very happy with the repairs you made to my electric gates.

Harry Hollowell, Central London

TestimonialI am writing this email to let you know how happy I am with the gates. Not only do they look excellent but they open and close beautifully. Your team performed very good work at what I personally thought was a very good price. I think you are providing a very good service to your customers and I will certainly recommend you to my neighbours, who having seen my gates, are very keen to get a set installed themselves.

Samantha Lentz, North London

The Multi-trade difference

There are plenty of companies out there competing for your business - and you need to make sure you're armed with all the facts before you make a decision about which one to choose. Here are a few things to check before you decide - we're confident that if you're looking for great service you'll choose Multi-Trade!

  • Does the company or tradesperson you're considering offer free quotations?
  • Do they offer an open and honest pricing structure with no hidden costs?
  • Do they have a contactable office, not just a mobile in case of any queries?
  • Does anyone answer the phone in the day?
  • Are their tradespeople honest, reliable, polite and vetted?

If the answer to any of these questions is 'no' then give us a call - we can confidently answer 'yes' to all of these questions. Not sure? Check out our testimonials page to see what some of our previous customers think of our customer service!

Our services

Locksmith services

Our locksmith services
Door entry services
Lock replacement service

Security services

Our security services
Burglar alarm installation
Wireless intruder alarms
CCTV installation
Door entry systems
Access Control Systems
Automatic electric gates

About our services

Home security FAQ
Prices and rates
Our other services
Gas & heating services
Plumbing & drainage services
Decorating services
Gardening and clearance services
Landscaping services
Electrical services
Landlord & homeowners zone
Home security services
Handyman services
Carpet fitting services
IT and computer repair services
Our services
If you'd like us to send you a free copy of our brochure please visit our 'contact us' page and select 'brochure request'.
Follow US
Follow Us
facebook logo
Find us on facebook
Header Header