Frequently Asked Questions about electrical services. Electricians FAQ
We have tried to answer the questions that we are asked most frequently about our electrical services. If you can't see the answer to your question, just give us a call on 020 8798 9250.
Will I have to wait in all day for your electrician?
No, we provide 2 hour time slots for our electrician to arrive. The vast majority of call-out work can be completed in less than an hour. For jobs that go over an hour, we then only charge in 15 minute intervals - not whole hours. You'll find that this is one of the most competitive pricing structures in the industry.
Do you provide free quotations?
For larger projects such as house rewiring and indoor or outdoor lighting design, we will provide you with a free quotation. Obviously, it is not cost effective for us to send someone to quote for a repair. In that instance we charge £80 per hour + VAT, with a 1 hour minimum charge.
Will you have the electrical part for my repair?
Our electricians carry a lot of electrical parts - fuses, spare lights, switches, wire, cables etc... We certainly hope to carry a wide range of parts to enable us to fix and replace faulty parts and get your electrical system working as quickly as possible. However, with the diversity of electrical systems and RCD units, it is just not possible to carry every part that you might come across.
What happens if you don't have the right part?
If the repair needs to be made on the same day, the engineer will need to collect the correct part from a supplier. To save time, we will purchase the part from your nearest electrical supplier. As the electrician will still be working on your project, time to get the parts will be charged at the standard hourly rate.
Alternatively, we will call our supplier to find out when a particular part is available. If the part is not available that day we will pick up the part and bring it with us when we come to make the repair. There is a £30 charge for this service. This is usually a more cost effective solution than a same day part collection. Our charges are considerably cheaper than our nearest competitors: electrician price comparison tool
Are your electricians qualified?
Yes, all our electricians are NAPIT or NICEIC qualified to 17th edition as stipulated by the IEE (The Institute of Electrical Engineers). We only ever use qualified electricians. You will not have a trainee working on your project.
Are you insured?
Yes, Multi-trade itself carries £10 Million of insurance. Every contractor we employ also carries personal insurance. You could say that you're double insured!