020 8798 9250

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IT and computer services

PC repair London | laptop repairs | computer repairs

Multi-trade provide computer repair in London. From PC and laptop fault diagnosis to installations and repair. Call us on 020 8798 9250. We make on-site visits and our engineers go out to North, South, West and Central London - anywhere inside the M25.

PC and desktop computer faults and repair

You come to rely on your computer for just about everything these days. From answering emails and surfing the internet to Skyping family and chatting to friends on facebook. You know it's going to be a bad day when you go to switch on your computer or laptop to find that it's not working.

Modern PCs and computers are complex machines - they need to be able to work not only as a simple word processor but also able to play the latest computer games, allow you to surf the internet or to watch downloaded movies or DVDs - sometimes at the same time!

The variety of components and software needed to enable this multimedia experience means that occasionally things can go wrong. And it's not always clear what has happened.

If you experience a problem, don't panic - give us a call on 020 8798 9250, explain the symptoms to us and we'll let you know how we can help.

How our computer repair service works

  • You contact us to explain the symptoms
  • We'll visit you at home or at work to make a thorough diagnosis of the problem
  • If we can fix it there and then we will, otherwise we'll go through the list of options available to you
  • Before we start work we'll give you an estimate of how much the repair is likely to cost
  • At this point you can make a decision to go ahead with the repair or not
  • If you decide not to, all you'll pay is our first hourly charge of £60 + VAT
  • Remember, the engineer is yours for the full hour
  • So, by all means ask them to go through some other things with you for the remaining time
  • If the computer can not be repaired at your premises, we can take it to our workshop
  • We'll give you an estimate of the cost of the repair or replacement parts, how long it will take and when we will return it
  • In the event that it cannot be repaired when we have it in the workshop, we will call you to discuss your options
  • Whether you want to extract and recover the data from the hard disk or for us to return it to you

Repairing your broken PC

We can clean and maintain the software on your computer to enable it to run faster or in some cases enable it to run at all! Below is a selection of the software services we can perform to repair your PC or Laptop.

  • Repair system crashes and fix error messages
  • Resolving hardware conflicts and software corruption
  • Repair corrupt files, blue screens & bios programs
Broken laptop

Repairing and replacing hardware on your PC

Sometimes the actual hardware itself on your PC is damaged. Or perhaps you have dropped your laptop and smashed the screen. We can help with all these unfortunate scenarios.

  • Repairing or replacing motherboards, hard drives and disks
  • Repairing, replacing and resoldering graphics processors and chips
  • Replacing broken laptop screens, DVDs and Blueray drives
New motherboard

Open and honest pricing

We pride ourselves on our open and honest pricing - our IT and computer services are charged on a fixed rate price or an hourly rate basis as shown below.


Border Service Price Price - 18:00 to 22:00 and Saturdays Border
Laptop fault diagnosisLaptop Fault Diagnosis
£60.00 per hour £80.00 per hour
Cable re-routingDesktop PC Repair
£60.00 per hour £80.00 per hour
Satellite installation Memory (RAM) upgrade
£60.00 fixed price £80.00 fixed price
Operating system installationOperating system installation £60.00 fixed price £80.00 fixed price
PC HealthcheckPC Healthcheck
£60.00 fixed price £80.00 fixed price
Plasma mountingData backup & transfer £6 per GB of data * N/A
PC SetupPC Setup and Connection
£60.00 per hour £80.00 per hour
PC SetupPC Upgrades (e.g TV Card etc.)
£60.00 per hour £80.00 per hour
PC SetupWireless (Wi-Fi) Networking
£60.00 per hour £80.00 per hour
Broadband configurationBroadband Configuration £60.00 per hour £80.00 per hour

Points to note for site visits:

  • All prices exclude VAT
  • * min charge of £60.00
  • Hourly rate charges are billed in 15 minute intervals with a minimum charge of one hour
  • All prices exclude congestion & parking charges (unless a parking permit for the duration of the visit is provided)
  • All prices exclude costs for any hardware required for backup purposes (e.g. CD/DVD, external hard drive or or memory stick).
  • Laptop or desktop repair will be performed based on your acceptance of our quotation. If you choose not to go ahead with the repair the £60.00 first hour fee will apply.

TestimonialI am always happy to give a good testimonial where it's due and I am very happy to have my laptop working again.

Ben Leach, South London

TestimonialI had a complete nightmare this morning when my PC wouldn't switch on. Luckily, I found the Multi-trade website on my iPhone, because they came out and managed to repair it that afternoon. You am very impressed.

Julia Harding, Central London

TestimonialI thought I'd be buying a new laptop when I broke the screen. But the Multi-trade guys just replaced it for me. Excellent.

Rose Johnson, North London

TestimonialI had no idea what was wrong with my computer. But it's too heavy and awkward to lift up, so I couldn't take it in anywhere. So your service was invaluable for me. A man came to my house, opened the computer and then went off to get a part. He came back 30 mintes later and fixed it! What a great company. I will tell everyone about you!

Maggie Murphy, London

The Multi-trade difference

There are plenty of companies out there competing for your business - and you need to make sure you're armed with all the facts before you make a decision about which one to choose. Here are a few things to check before you decide - we're confident that if you're looking for great service you'll choose Multi-Trade!

  • Does the company or tradesperson you're considering offer free quotations?
  • Do they offer an open and honest pricing structure with no hidden costs?
  • Do they have a contactable office, not just a mobile in case of any queries?
  • Does anyone answer the phone in the day?
  • Are their tradespeople honest, reliable, polite and vetted?

If the answer to any of these questions is 'no' then give us a call - we can confidently answer 'yes' to all of these questions. Not sure? Check out our testimonials page to see what some of our previous customers think of our customer service!

Our services

IT & Computer repair services

Our IT & computer services
Data recovery services
PC & Laptop repair
Virus, spyware & malware removal
PC healthcheck / maintenance
PC upgrade service

IT, computer, network installations

Broadband & wireless setup
IT & Office installations
Wireless security checks
System backups & data protection
Telephone engineers
Telephone system installation

Other computer services

Frequently Asked Questions
Prices and rates
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