020 8798 9250

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If your hard drive fails all is not lost, we can usually retrieve all of your data safely.
IT and computer services

Data recovery London | Hard drive recovering service

Multi-trade provide data recovery in London. Files, hard drives and data recovered from your computer anywhere in London. North London, South London, East, West and Central London. Call us on 020 8798 9250.

Salvaging lost data from hard drives

Our IT engineers have many years experience in recovering and salvaging lost data, media and files from hard drives, laptop hard drives, e-mails, smart phones, flash sticks, flash drives, ipods and even iphones. We will visit your premises and ascertain the problem. If we can't repair your current hard drive, most likely, we can supply you with a new hard drive, install it and place your old data on the new hard drive. This will enable you to use your computer as if it had never happened.

We'll give you good advice on backing up to protect your data - this will help you next time. If the problem is more complex, we will take the hard drive to our workshop. We have specialist equipment then enables us to dismantle the hard drive, recover the disk itself, extract the data and then re-install it on a new hard drive.

I think I've lost my data. My hard drive has failed. What can I do?

Hopefully you have made back-ups of all your important data pictures, movies, music and programs. OK, so you haven't. What now? Don't panic. It is still possible to recover the information on your hard drive. We may be able to repair it. If not, you will probably need to purchase a new one and re-install your operating system, but it is likely that most of the data is still on the disk - in which case it can be recovered. Call us on 020 8798 9250 and we'll send an engineer.

Inside a hard drive

Why do hard disks fail?

  • Sudden increases in electrical power or a surge
  • Obviously by smoke, fire, and heat
  • By water, floods and excessive moisture
  • Static electricity
  • By a virus infection
  • Due to user error (deleted files, formatting)
Damaged hard drive

Laptop data recovery and laptop hard drives

Laptops and Net books are small, portable devices. This makes it likely that at some time or other they will be dropped or bumped. And sometimes this will damage the hard drive and can cause data loss.

However, we have successfully retrieved and recovered data from laptops that have been damaged in all kinds of ways.

Damaged Laptop

We recover data from hard drives where you may have:

  • Dropped and damaged the laptop
  • Unintentionally deleted or re-formatted the laptop hard drive
  • Lost data due to a virus, trojan, worm or malware infection
  • Water, moisture, fire or heat has been in contact with the laptop
  • Experienced an electrical surge or spike
  • The boot process has failed or the equipment has malfunctioned
Laptop hard drives

Open and honest pricing

We pride ourselves on our open and honest pricing - our IT and computer services are charged on a fixed rate price or an hourly rate basis as shown below.


Border Service Price Price - 18:00 to 22:00 and Saturdays Border
Laptop fault diagnosisLaptop Fault Diagnosis
£60.00 per hour £80.00 per hour
Cable re-routingDesktop PC Repair
£60.00 per hour £80.00 per hour
Satellite installation Memory (RAM) upgrade
£60.00 fixed price £80.00 fixed price
Operating system installationOperating system installation £60.00 fixed price £80.00 fixed price
PC HealthcheckPC Healthcheck
£60.00 fixed price £80.00 fixed price
Plasma mountingData backup & transfer £6 per GB of data * N/A
PC SetupPC Setup and Connection
£60.00 per hour £80.00 per hour
PC SetupPC Upgrades (e.g TV Card etc.)
£60.00 per hour £80.00 per hour
PC SetupWireless (Wi-Fi) Networking
£60.00 per hour £80.00 per hour
Broadband configurationBroadband Configuration £60.00 per hour £80.00 per hour

Points to note for site visits:

  • All prices exclude VAT
  • * min charge of £60.00
  • Hourly rate charges are billed in 15 minute intervals with a minimum charge of one hour
  • All prices exclude congestion & parking charges (unless a parking permit for the duration of the visit is provided)
  • All prices exclude costs for any hardware required for backup purposes (e.g. CD/DVD, external hard drive or or memory stick).
  • Laptop or desktop repair will be performed based on your acceptance of our quotation. If you choose not to go ahead with the repair the £60.00 first hour fee will apply.
  • In the event that the hardware is broken, the engineer will need to take the the computer away to diagnose the problem in our workshop. The charge is £120 + VAT for this service and is broken down as follows:

    1 hour on site @ 60 + VAT
    1 hour at engineers base for diagnosis @ 60 + VAT

    We will then provide you with a fixed price quote. If you reject the quote, there will be no further costs.


TestimonialI thought I had lost everything there. Thank Richard for getting it back. I really will make sure I back-up my hard drive this time!

Tom Doherty, South London

TestimonialWhen I called up on the Thursday morning I was in a complete panic. My hard drive had failed and I had never backed it up. I had 5 years worth of photos and videos of my family and children. I felt incredibly stupid. I spoke to a guy from Multi-trade and even told him that I would pay anything to get them back! He was very professional and I immediately felt better and had a glimmer of hope that I might get the files back. He sent someone out to me. The hard drive had failed and it had to be taken away. I'm not entirely sure what magic they performed on it, but 2 weeks later the engineer returned with a new hard drive with all my pictures and videos on it. In fact, everything I had on my old hard drive. I was so relieved - what a great service. And it was all done at what I think was a very reasonable price. I would have paid a lot more and I told them that, but they never took advantage of me. Before the engineer left he set an automatic back-up service to ensure that this would never happen again. I cannot recommend Multi-trade highly enough.

Frank Gibson, North London

TestimonialThanks for getting this data back for me. I really thought it had gone. The computer was very badly damaged. I can't recommend your company highly enough to my friends!

James Williams, London

The Multi-trade difference

There are plenty of companies out there competing for your business - and you need to make sure you're armed with all the facts before you make a decision about which one to choose. Here are a few things to check before you decide - we're confident that if you're looking for great service you'll choose Multi-Trade!

  • Does the company or tradesperson you're considering offer free quotations?
  • Do they offer an open and honest pricing structure with no hidden costs?
  • Do they have a contactable office, not just a mobile in case of any queries?
  • Does anyone answer the phone in the day?
  • Are their tradespeople honest, reliable, polite and vetted?

If the answer to any of these questions is 'no' then give us a call - we can confidently answer 'yes' to all of these questions. Not sure? Check out our testimonials page to see what some of our previous customers think of our customer service!

Our services

IT & Computer repair services

Our IT & computer services
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PC healthcheck / maintenance
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System backups & data protection
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